A) PURPOSE OF THIS STATEMENT
The purpose of this statement is to help you understand how we handle the information about you that we collect. This notice also tells you how you can control the disclosure of information about you.
When Business Money Pty Ltd "BM" shares personal information with potential credit providers or finance companies, it makes it easier to apply for credit or finance services from these companies. In addition, sharing personal information can help you receive timely notice about products, services or other special offers that may be of interest and benefit to you from BM or such credit providers or finance companies. BM applies the National Privacy Principles issued by the Australian Privacy Commission under the Privacy Act 1988 (Commonwealth) and handles information gathered from customers in accordance with the National Privacy Principles.
B) PRIVACY PRINCIPLES
With the aim of keeping customer information secure, and using it only as our customers would want us to, BM follows the following privacy principles:
We will safeguard, according to strict standards of security and confidentiality, any information our customers share with us. We will also give our customers an opportunity to choose not to receive information about products from unrelated companies, and we will not disclose information about our customers for marketing purposes to unrelated companies unless our customers agree.
We will limit the collection and use of customer information to the minimum we require to deliver superior service to our customers, which includes advising our customers about products, services and other opportunities, and to administer our business. Unless you have previously agreed to allow us to share, or we are required by law or any regulators to give or share, information about you with others, we will permit only authorised employees to have access to that information. Employees who violate our Privacy Principles will be subject to our normal disciplinary process.
We will not reveal customer information to any organisation unless we have previously informed the customer in disclosures or agreements, have been authorised by the customer, or are required by law or any regulators.
We will always maintain control over the confidentiality of our customer information. We may, however, facilitate relevant offers from reputable companies. These companies are not permitted to retain any customer information unless the customer has specifically expressed interest in their products or services.
We will tell customers in plain language, initially and at other times as required by law, how they may remove their names from marketing lists. At any time, customers can contact us to remove their names from such lists.
Whenever we hire other organisations to provide support services to BM, we will seek to require them to conform to our privacy principles and to allow us to audit them for compliance. For purposes of credit reporting, verification, and risk management, we will exchange information about our customers with reputable reference sources and clearing-house services.
We will not use or share - internally or externally - personally identifiable medical information for any purpose other than:
(a) the underwriting or administration of a customer's account or (if applicable) an insurance policy or claim; or
(b) as disclosed to the customer when the information is collected; or (c) for a purpose to which the customer consents.
We will not disclose health information unless you agree or unless the use is directly related to providing the service for which we collected the information.
We will attempt to keep customer files complete, up to date and accurate. We will tell our customers how and where to conveniently access information about their account with us (except when prohibited by law) and how to notify us about errors which we will promptly correct.
Where we provide you with telephone advice, we keep a record of this. You can access records of advice and other personal records belonging to you by contacting BM Privacy Officer. We must provide you with a copy of our record of advice within 90 days of receiving your request.
C) NATIONAL PRIVACY PRINCIPLE 1.3 STATEMENT
National Privacy Principle 1.3 Requires us to make you aware of the following:
1. ACCESS RIGHTS
You are entitled under the Privacy Act 1988 (Commonwealth) to access the information an organization holds about you. You can make the request access to information we hold about you by letter, email or by telephone if you prefer.
2. PURPOSE OF COLLECTION
We will only collect personal information necessary for the products and services we offer. The information we collect from you on account opening forms and which we acquire from you or other people during the course of dealing with your affairs is required to process your application, to maintain your account with us, to deliver the benefits of the relevant product or service to you and to us. We store information about you in databases. With your consent, we may share information with credit providers, factoring companies and other organisations so that they can advise you of other products, services and special offers that may be of interest or benefit to you or sought by you.
3. ORGANISATIONS TO WHOM INFORMATION MAY BE DISCLOSED
We may disclose your information on a confidential basis to unrelated organizations for the purposes set out below:
Statement production and mail related services.
Data entry, documentation, and maintaining and administering your account with us.
Credit provider, finance and other services:
Organising credit, finance or other services or products.
Product development and planning.
For the purposes of obtaining professional advice (eg. from accountants or lawyers) in connection with our business or your affairs.
Organisations wishing to acquire an interest in us or our business or any part of our business: Assessment of any proposed acquisition.
4. ANY LAW THAT REQUIRES THE PARTICULAR INFORMATION TO BE COLLECTED
We are required by law to collect, retain and disclose certain information (for example: under taxation, corporations, banking and credit laws and regulations).
5. MAIN CONSEQUENCES OF NOT PROVIDING INFORMATION
If we are unable to collect all the information requested in the account opening process or requested during the subsequent operation of your account, we may be unable to provide or to continue to provide any products or services to you.
D) YOUR PRIVACY PREFERENCES
If you have not indicated that you wish to opt out of marketing communications, you authorise us to use your information for marketing and to share information about you (including your dealings with us) for marketing purposes with other companies. The nature of the products, services and offers which BM may inform you about, subject to relevant laws, are as follows:
Insurance and investment products including deposits, life insurance, superannuation and investment funds.
Products or services relevant to finance or re-financing.
If you choose to opt out, we will continue to mail you information relating to your account or products or services sought by you or provided to you, such as newspapers, statements or offers to supply our services upgrade the services provided. You may use the following methods to inform us if you wish to be taken off our mailing and/or telephone list.
Alternatively, you may use the consumer preference facilities offered by the Australian Direct Marketing Association (ADMA). This should stop you receiving unsolicited direct marketing from participating ADMA members.
Mail: Reply Paid 38
PO Box 464
Kings Cross, NSW 1340
References in this policy to "[Business Money]", "we", "us" and "our" means Business Money Pty Ltd and may wish to include any subsidiaries or related companies.